Help Centre

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Manage orders

Manage orders placed using Shopflo

Welcome to the Shopflo Orders tab, your central hub for managing all your orders seamlessly. Here's a rundown of the key actions and functionalities available at your fingertips:

  1. Search - You can search by Email ID, Phone number and Order ID
  2. Export order report - Under more options detailed orders export is available. The export contains discounts used, payment information and UTM parameters.
  3. Cancel/Refund orders - Cancel or refund orders directly from Shopflo. These changes are synced to Shopify as well.
  4. Edit order and contact information - Orders processed via Shopflo can be edited from Shopflo only. The changes done on Shopflo are automatically synced to Shopify.

Please note: While editing an order you can add discounts to a new product added to the order.